Advanced Instructors: |
Dr. Jean Seville Suffield and Nancy Herrick |
Communication Skills for Paraprofessionals: Procedures that Lead to Change
[Offered by developers Dr. Jean Seville Suffield and Nancy Herrick for WGI]
The course subtitled “Procedures that Lead to Change” is offered to appeal to those service providers who want their paraprofessional workers to have a better working knowledge of a process of effective questioning skills that can de-escalate emotional imbalance for people in crisis.
Three [3] days of a ten [10] day program – requiring strong commitment.
Reserve your spot Now! Maximum number 16.
APPLY HERE
Structure
Communication Skills for Paraprofessionals offered for ten [10] days over a 6 to 9-month period which may be extended depending on the group’s professional schedule. The training days are six [6] hour days Face-to-Face with the entire group. Field experience days are also six [hours] and may be offered in smaller groups for convenience to participants.
Objectives are to:
- Use as a supplement in crises – not to replace existing protocols;
- Learn connection skills to use in highly-charged situations;
- Practice effective strategies for those in pain and stress;
- Apply Choice Theory and Procedures that Lead to Change in their work environment.
Day 1 Training – Focus on Basic Concepts
A- Introductory Activities
- Establishing Relationships
- Creating the Environment
B- Main Concepts
- Introduction to Choice Theory® Concepts
- Introduction to Reality Therapy®Model
- Basic Neurobiology of Trauma and Stress
- Meeting Own Needs
C- Interrelationship
- Choice Theory
- Reality Therapy Model
D- Relationship Habits
- Control Issues
- Internal versus External Locus of Control
E- Theory to Practice
- Round Robins for practice
- Dyads for dialogue
F- Exposure to Main Elements of the Chart
G- Reflection
- Self-Evaluation
- Evaluation of the Day
BOOK: Reality Therapy in Action: Text – Chapters 2 & 18.
Day 2 Field Experience – Integration – Text Focus: Chapters 2 & 18
A- Team Building
- Reconnecting Activity
- [CT Exercise]
B- Reality Therapy Model
C- Dyad Role-Play Processing
- Reality Therapy
- Procedures
D- Reviewing Reality Therapy
- Choice Theory
- Perspective
E- Role-Play Round Robin for:
- Environment
- Wants [Real Want]
- Quality World
- Total Behaviour
F- Glasser Role-Play Video [Scripted]
- Viewing
- Processing
- Relating to Chart
G- Team Processing
- Strengths
- Goals [Next Session]
- Flipped Learning [Team Choice]
Day 4 Training – Focus on the Art of Listening
A- Introduction
- Quality World, values and beliefs
- Relationship of needs to Quality World pictures
- Identify own Quality World pictures, values, and beliefs
- Understand client-in-crisis: pictures, values, beliefs, and perceptions
- Glasser Video Role-Play
B- Starting to Build a Repertoire of Reality Therapy questions Relating to the Quality World
C- Perception and Comparing Place
D- Total Behaviour Concepts
E- Practice in Dyads
F- Reflection
- Self-Evaluation
- Evaluation of the Day
Glasser Text Assignment: Defining Mental Health
BOOK: Reality Therapy in Action: Text – Chapters 6 & 13.
Course does not replace established protocols; however, Agencies may benefit from discounted access.
APPLY HERE